Terms & Conditions

1. Acceptance of Terms

By accessing and using the services of Surgery Assisted by B & H, Inc. ("we," "us," or "our"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services or website.

2. Medical Services

2.1 Professional Relationship: Our healthcare services create a professional relationship between you and our medical providers. This relationship is governed by medical ethics and applicable healthcare laws.

2.2 No Guarantees: While we strive to provide the highest quality care, we cannot guarantee specific outcomes or results from surgical procedures, physical therapy, or rehabilitation services.

2.3 Medical Advice: Information provided on our website is for educational purposes only and does not constitute medical advice. Always consult with qualified healthcare professionals for medical guidance.

2.4 Informed Consent: You will be required to provide informed consent before any surgical procedures or treatments, acknowledging that you understand the risks, benefits, and alternatives.

3. Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history and information
• Follow prescribed treatment plans and post-operative instructions
• Attend scheduled appointments or provide adequate notice for cancellations
• Make payment for services rendered according to our payment policies
• Treat our staff and facilities with respect
• Notify us immediately of any adverse reactions or complications

4. Appointment and Cancellation Policy

4.1 Scheduling: Appointments must be scheduled in advance. We will make every effort to accommodate your preferred times.

4.2 Cancellations: We require at least 24 hours' notice for appointment cancellations. Late cancellations or no-shows may result in a cancellation fee.

4.3 Rescheduling: You may reschedule appointments with adequate notice, subject to availability.

5. Payment and Insurance

5.1 Payment: Payment is expected at the time of service unless other arrangements have been made in advance. We accept cash, credit cards, and health insurance.

5.2 Insurance: We will bill your insurance company as a courtesy, but you are ultimately responsible for all charges. It is your responsibility to verify coverage with your insurance provider.

5.3 Outstanding Balances: Failure to pay outstanding balances may result in collection activities and termination of services.

6. Website Use

6.1 Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of Surgery Assisted by B & H, Inc. and is protected by copyright laws.

6.2 Prohibited Use: You may not use our website for any unlawful purpose, to transmit harmful content, or to interfere with the website's functionality.

6.3 Links: Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

7. Limitation of Liability

To the fullest extent permitted by law, Surgery Assisted by B & H, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use our services or website
• Errors or omissions in website content
• Unauthorized access to our systems
• Any other matter relating to our services

8. Dispute Resolution

8.1 Governing Law: These Terms and Conditions are governed by the laws of the State of California.

8.2 Arbitration: Any disputes arising from these terms or our services shall be resolved through binding arbitration in Los Angeles, California, except where prohibited by law.

8.3 Class Action Waiver: You agree to resolve disputes on an individual basis and waive the right to participate in class action lawsuits.

9. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.